Refund Policy
Our commitment to your satisfaction. Learn about our refund process and policies.
Thank you for purchasing our course, enrolling for our course (offline or online) and/or subscribing to our services operated by ITRSP Technologies.
Once purchased, our courses, or services, you can claim for refund within 2 days of course purchase if not satisfied. Customer will get refund within 3-5 working days from the date when refund was processed by the customer.
General Refund Policy
Refund Timeframe
You can claim for refund within 2 days of course purchase if not satisfied.
Processing Time
Customer will get refund within 3-5 working days from the date when refund was processed by the customer.
Discretion
Any batch transfers, refunds or cancellations are at the discretion of ITRSP Technologies.
Subscription Payment Refund Policy
Important: Please be aware that once a payment for a subscription has been processed and debited from the customer's account, it is non-refundable. This policy applies to all subscription-based payments made for the use of our tools or services.
Cancellation Rights
However, customers retain the right to cancel any forthcoming subscriptions to avoid future charges.
Cancel Through Payment Platform
To cancel a subscription through your banking service or payment platform, such as Google Pay, customers should adhere to the specific cancellation guidelines provided by the respective service.
Cancel Through Email
Alternatively, customers seeking to cancel their subscription may reach out directly to us by sending an email to support@itrsptechnologies.com. Upon receiving your request, we will take the necessary steps to cancel your subscription from our end.
We encourage our customers to review their subscription statuses and make any desired cancellations well in advance of the next billing cycle to ensure a smooth and hassle-free process.
Technical Issues & Refunds
Contact Support
If you encounter any technical issues during the course or workshop, please contact our support team via the email addresses provided in the Contact page section. We strive to respond within 14 working days.
Eligibility for Refund
If it is determined that the issue originates from our end and we are unable to resolve it, you will be eligible for a full refund. This refund will be processed within 15 days after your concern has been acknowledged.
Note: Please note, refunds are applicable only for issues stemming from our services; issues related to customer hardware or software do not qualify for a refund.