Refund Policy

Updated on : 9 September 2024
Thank you for purchasing our course, enrolling for our course (offline or online) and/or subscribing to our services operated by ITRSP Technologies.

Once purchased, our courses, or services, you can clam for refund within 2 days of course purchase if not satisfied. Customer will get refund within 3-5 working days from the date when refund was processed by the customer

Any batch transfers, refunds or cancellations are at the discretion of ITRSP Technologies.

Subscription Payment Refund Policy

Please be aware that once a payment for a subscription has been processed and debited from the customer’s account, it is non-refundable. This policy applies to all subscription-based payments made for the use of our tools or services. However, customers retain the right to cancel any forthcoming subscriptions to avoid future charges.

To cancel a subscription through your banking service or payment platform, such as Google Pay, customers should adhere to the specific cancellation guidelines provided by the respective service.

Alternatively, customers seeking to cancel their subscription may reach out directly to us by sending an email to support@itrsptechnologies.com. Upon receiving your request, we will take the necessary steps to cancel your subscription from our end.

We encourage our customers to review their subscription statuses and make any desired cancellations well in advance of the next billing cycle to ensure a smooth and hassle-free process.

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If you encounter any technical issues during the course or workshop, please contact our support team via the email addresses provided in the FAQ section. We strive to respond within 14 working days.

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If it is determined that the issue originates from our end and we are unable to resolve it, you will be eligible for a full refund. This refund will be processed within 15 days after your concern has been acknowledged. Please note, refunds are applicable only for issues stemming from our services; issues related to customer hardware or software do not qualify for a refund.